Malmö City service office

At this service office, you can get help using digital services, filling in forms and applications, and getting information about your ongoing cases. Here you can also order a new ID card. To apply for an ID card, you need to book an appointment before you visit the service office.

Book an appointment for an ID card

At this service office, we co-operate with The Swedish Pensions Agency (Pensionsmyndigheten), The Swedish Public Employment Service (Arbetsförmedlingen), The Swedish Social Insurance Agency (Försäkringskassan) and The Swedish Tax Agency (Skatteverket) so that you can get help with matters you have with these agencies.

Go to The Swedish Public Employment Service websiteGo to The Swedish Social Insurance Agency websiteGo to The Swedish Pensions Agency websiteGo to Swedish Tax Agency website

Visiting address

Östergatan 16B
211 25 Malmö

Reopening on June 19th at new adress

This service office has been closed for renovation and will reopen on June 19th at the new adress Östergatan 16B. Please visit our service offices in Malmö Värnhem and Malmö Mobilia in the meantime.

You can apply for ID cards at nearby service offices through our booking system.

Opening hours

Opening hours week 24 2024
Opening hours
Monday10 JuneOpen


Tuesday11 JuneOpen


Wednesday12 JuneOpen


Thursday13 JuneOpen


Friday14 JuneOpen


Saturdays and Sundays closed.

How to submit documents

You are welcome to submit documents to us in person, when the office is open. You can also send them by mail to the address printed on the form.

Other service offices near Malmö City

Service office nearest Malmö City
Malmö, Värnhem1 kmKöpcenter Entré, Fredsgatan 23
Malmö, Mobilia3 kmPer Albin Hanssons väg 32E
Malmö, Rosengård3 kmFrölichs väg 3


You will find digital services on each agency's website, where you also find a support line if you have any questions. At our service offices we can assist you in using the services or to apply for a Bank-ID.

The Swedish Public Employment Service

Phone: 0771-416 416

The Swedish Social Insurance Agency

Phone: 0771-524 524

The Swedish Pensions Agency

Phone: 0771-776 776

The Swedish Tax Agency

Phone: 0771-567 567

Last updated: 2024-06-10
Published: 2024-06-10